FAQ | PrivateEquityCXO

FAQ

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What is a magic link?

A magic link is a secure and user-friendly authentication method used for logging into a website. Instead of entering a traditional username and password, a magic link simplifies the login process by sending you a unique URL via email. When you click on the magic link, it automatically verifies your identity and grants you access to the website.

Why does PE-CXO use magic links?

Improved Security and User Convenience

  • Enhanced Security: Magic Links provide a more secure alternative to traditional passwords. With the rise of sophisticated cyber threats and the vulnerabilities associated with password-based systems, Magic Links offer an additional layer of protection by minimizing the risk of password-related breaches, such as phishing attacks or password guessing.

    • Unique URLs: Each Magic Link is a unique, one-time-use URL generated specifically for the user and the login session. This ensures that even if the link is intercepted, it cannot be reused, enhancing the overall security of the authentication process.

    • Time Sensitivity: Magic Links have a limited validity period, usually expiring after a short time. This time-sensitive nature adds an extra layer of security by minimizing the window of opportunity for unauthorized access in case the link is intercepted, or the email is accessed by someone else.

  • Reduced Password Fatigue: Users often struggle with managing multiple passwords across various platforms. Magic Links eliminate the need for remembering complex passwords, reducing the likelihood of weak password creation and the reuse of passwords across different accounts. This contributes to a more robust overall security posture for both users and the website.

How can I go back to using a password?

If you prefer to log in using a password, follow these steps once you are logged into your account:

  1. Navigate to My Account by selecting the icon with your initials or picture in the top right corner of the page.

  2. Under Account Details, you will see the Password Preferences section and select the Use Password box.

  3. You will receive an email directing you to reset your password using the Change my password link

  4. Enter your preferred password in both boxes and click Update Password.

  5. You will then get an email confirming you your password has been changed.

  6. When you next visit PE-CXO.com, you will then be prompted to input your password to log in.

How do I switch back to using a magic link if I no longer want to use a password?

If you prefer to log in using a password, follow these steps once you are logged into your account:

  1. Navigate to My Account by selecting the icon with your initials or picture in the top right corner of the page.

  2. Under Account Details, you will see the Password Preferences section and de-select the Use Password box.

  3. You will see a pop-up message confirming that you have switched to a magic link log-in process.

  4. When you next visit PE-CXO.com, click Login in the top right corner of the page and then enter your email address. You will then receive an email with a magic link to log in.

What do I do if I don’t receive the magic link or confirmation email?

First, make sure you look for the email in your spam or junk folder and your promotions or social tabs if you use Gmail. If the magic link email is not there, follow these steps:

  1. Add contact@pe-cxo.com to your safe senders list.

  2. Click here and enter your email to initiate resending the magic link email.

  3. If you still do not receive the email in your inbox (or spam/junk/promotions/social folders), then reach out to us here for support.